Forms & Policies

Access all necessary forms and policies for Nashville Cat Clinic in one convenient place. Review policies, complete forms, and streamline your visit with ease. Click to get started!

Financial Policy

Learn about our payment options, cancellation policies, and other important financial details to ensure a smooth experience for you and your cat. Click below to read and sign the full policy.

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TECHNICIAN FOLLOW UP VISITS:

Please take a moment to fill out the follow-up form by clicking on the link below so our dedicated assistants can provide the personalized attention your cat deserves.

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Outside Pharmacy Policy

Effective January 1, 2025 Nashville Cat Clinic will not process orders for medications, preventatives and/or special diets sent directly to us (via email, phone or fax) from online suppliers or from outside pharmacies (with the exception of compounding pharmacies for a specific formulation.)

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Drop-Off Appointments & Surgeries

Is your cat scheduled for a drop off appointment? Click the link below to fill out the form and share all the important details. Let’s make your kitty’s visit smooth and stress-free!

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Privacy Policy

1. Introduction

Nashville Cat Clinic is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

2. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, address, email address, phone number, and other contact details.
Pet Information: Details about your cat(s), including medical history, treatment records, and other relevant health information.
Payment Information: Credit card numbers and billing information for processing payments.
Website Usage Data: Information collected through cookies and similar technologies to analyze website traffic and usage patterns.

3. How We Use Your Information

We use the collected information for various purposes, including:

Providing Services: To schedule appointments, diagnose and treat your pets, and maintain medical records.
Processing Payments: To process transactions for services rendered.
Communication: To send appointment reminders, health-related notifications, and respond to inquiries.
Improving Services: To enhance our services, website functionality, and user experience.

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information in the following circumstances:

With Service Providers: Third-party vendors who assist in operations (e.g., payment processors) and are obligated to protect your information.
Legal Requirements: If required by law or to protect the rights, property, or safety of our clients and others.
With Your Consent: When you provide explicit consent to share information with other parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or enforce our agreements.

7. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal constraints.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website performance. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of such sites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Nashville Cat Clinic
contact@NashvilleCatClinic.com